Shipping & Delivery Information

Your SympathyFood order will arrive in 2-3 BUSINESS DAYS from the day your order was placed. Orders must be placed before 2 p.m EST to insure delivery within the 2-3 day timeframe. Orders can be placed on Monday, Tuesday or Wednesday only, as most of the foods are perishable & cannot be left over the weekend. Orders placed from Thursday through Sunday will be shipped on the following Monday. Overnight shipping is available upon request at an additional cost. (Please call for details) After checking out, you will receive an estimated delivery date which will be followed up with an e-mail that gives you your exact delivery date.  The Quality of Sympathyfood is Unrivaled. SympathyFood is of the highest quality and the exact same food that is sold to top hotels and restaurants. It is prepared and shipped out of the #1 food facility in your area. Most of the food comes fully cooked, others have a short preparation time. See product descriptions for more details.    Your Gifts of SympathyFood© Are Handled with Great Care. At SympathyFood©, we will make every attempt to get your food gift to your recipient within the timeframe of the funeral or memorial service. You can always order a Gift Certificate if you are unsure of what to order or when to ship and the family will have the option to order their gift of food at a time that is convenient for them. Before we ship your food, we flash freeze every item in state-of-the-art two-ply vacuum-sealed packs for unsurpassed freshness, quality and flavor. We then hand pack your order in heavy duty, reusable Styrofoam coolers with blocks of dry shipping ice for maximum coldness/freshness. These coolers are then shrink wrapped to further protect your food and ensure that every order arrives in perfect condition. SympathyFood has partnered with FedEx to handle all of your food deliveries. You do not have to be home to accept delivery.  You can also have your food gift delivered to your Funeral home if allowed.    Please call our Customer Service Department at 1-203-502-2602 if you have any additional questions about shipping or food delivery.